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APC CORK:
Before installing your cork flooring, please check for moisture in your subfloor



Look around for visible water stains on the drywall and subfloor, particularly on the concrete. If you do find there is moisture in your subfloor contact the adhesive manufacturer to determine best vapor barrier.

Moisture in your subfloor is the number one cause for glue down cork tiles to lift.

Moisture Testing: APC Adhesive requires the use of moisture tests on all concrete and wood subfloors. Subfloor moisture percentages should not exceed the flooring manufacturer’s or APC Adhesive recommendations, whichever is lowest.  If excessive moisture is present, use an appropriate vapor barrier.

The Calcium Chloride test measures moisture emission in concrete.  The maximum level when installing cork flooring is 4 pounds per 1,000 square feet over 24 hours.  APC recommends using a Concrete Moisture Encounter meter for reliable concrete testing.  The meter should be pressed firmly to the subfloor for an accurate reading.  Maximum reading for cork installations over concrete should not exceed 4 on the meter.  Moisture in wood subfloors should be measured with a wood moisture meter.  The moisture content should not exceed 14%.  Subfloors should be within 5% of the wood flooring’s moisture content.  Read flooring manufacturer’s moisture standards.  A moisture meter can also be used to measure in concrete.  Follow the instructions carefully.  Moisture meters measure wood and concrete differently.

The Accelerated Plastic Film test is a good indicator test for concrete moisture.  Tape 2’ x 2’ poly film squares with duct tape to concrete subfloor in several areas throughout the floor.  Position a light close enough to warm the surface of the plastic film (approximately 18”).  Lift the squares after 24-72 hours.  If moisture condensation is present on the film or if the concrete has darkened, this indicates moisture is present.

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I ordered five boxes of Apollo Ebony APC Cork flooring from your site. Your price per square foot was slightly more expensive than your competition but with shipping your site still ended up being cheaper.

I received promt and courteous e-mail messages letting me know my order shipped within about 24 hours of placing my order.

Once I received the order a couple days later I noticed one of the boxes had some type of oil substance that had seeped through. Upon further inspection it seemed it went right through the box and was soaked up by the cork, causing it to warp.

I e-mailed customer service immediately and they shipped out a replacement box the next day.

Your quick and friendly service will keep me coming back to Cork Innovations for all my cork flooring needs.

Thank you

Trevor and Anne T (Alabama)

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